Review Report Review
terrible service-many excuses

john akens Submitted this review about Haul Away Logistics LLC
Review made Live: 11/9/2016 4:07:00 PM
WAS TOLD OCTOBER 4TH WAS ALL SET-HAD 2 VEHICLES BEING PICKED UP BY DIFFERENT CARRIERS. KEITH WAS YOUR BEST FRIEND WHEN TRYING TO GET YOUR BUSINESS, BUT WHEN IT CAME TIME TO DELIVER AS PROMISED HE KNEW NOTHING ABOUT WHAT WAS GOING ON. KEPT MAKING EXCUSES-,TOLD ME ONE THING,SAID TRUCKS WERE PICKED UP AND ON LOAD BUT THEY WERE STILL SITTING ON THE LOT. ONE CAME 3 DAYS LATE, AND WHEN ASKED ABOUT IT, WAS TOLD THE DRIVERS FAULT,NOT THEIRS. ASKED ABOUT SECOND VEHICLE,WAS TOLD ENROUTE AND ON WAY, YET 2 DAYS LATER WAS STILL SITING AT POINT OF ORIGIN IN TENNESSEE. FINALLY GOT DELIVERED 4 DAYS LATE WITH A DENT IN THE BUMPER AND DRIVER TRIED TO COVER UP BY MARKING HIS SHEET THAT IT WAS THERE,YET IT WAS NOT AND HE COULDN'T PROVIDE SLIP SAYING OTHERWISE AND PICK UP LOCATION CONFIRMED NO DENT IN VEHICLE AT PICKUP.. DO YOURSELF A FAVOR AND FIND SOMEONE THAT TELLS THE TRUTH UPFRONT AND IF THEY CANT DELIVER AS GUARANTEED,THEY DON'T GET PAID. DO YOUR HOMEWORK AND LOOK FOR REVIEWS THAT ARE NOT INCENTIVISED TO WRITE THEM AND SEE THE REAL TRUTH ABOUT THEM. WOULD NEVER EVER USE HAUL AWAY LOGISTICS EVER AGAIN
Shipment Details
Origin State:
Tennessee
Pickup:
Late
Destination State:
Michigan
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
112629-V1
Quote or Order Cost:
$595

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged