Company Response Review Report Review
So, so sad....

Peter E Submitted this review about DNA Auto Transport LLC
Review made Live: 10/6/2015 1:55:00 PM
Can't believe that there are so many good reviews. I can only go by my own experience.

I was quoted a price, accepted and gave them last 2 weeks of September for pickup in NY, delivery in FL. After an initial call from Dominic, nothing more. No answers to my calls, nor to my emails to Dom or Doreen. Their unprofessionalism resulted in no vehicle picked up/delivered, and now I’m out-of-pocket for the $400 US that it’s costing me for a rental for 2 weeks.

The kicker? Read below the quote from Doreen last spring when I’d commented about how it seems like all carriers are the same (have had repeated issues with carriers since 2013, and price is NOT a major factor in choosing a carrier).

And I quote:

"Hey,

That's not fair. We are ALL not the SAME !
That's what happens when there's no communication with the drivers. We are a family run business, all on the SAME page.
Good Luck !
Best Regards Doreen"

So Doreen, you were saying?

PS: I don’t take leaving negative feedback lightly, especially when seeing how many positive reviews there were. I’m a small-business owner as well, I know how hard it is to build/maintain a good reputation. But I can only comment from my own experience, which has been very poor….
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Doreen/Dominic
Quote or Order Cost:
$800

Company Response
Dominick Nuzzi from DNA Auto Transport LLC Submitted this response.
Response Date: 10/8/2015 4:42:00 AM
Hi Peter Evangelidis The best part of this is I can take this Negative review off myself Because we never had a contract together ( lol ) I was just asking as a gentleman Not for you to blackmail me to move your vehicle in Nov, and then you will take it down. Your words were no fuss or muss just get it to Fla Lol Your a man with a lot of words Your a man that comes from Canada every year enjoys Florida in the winter months (great life) You probably worked hard and deserve it You seem to be a little pushy man and you know everything. But then again you don't know me Peter Once Again We DO NOT And Never Will Have A Contract Have a Nice Life and Blackmail Someone Else