Company Response Review Report Review
Felicia Williams Senior Account Executive Auto Shipping Group, Inc.

Do Chan Submitted this review about Auto Shipping Group LLC
Review made Live: 8/22/2016 5:50:00 PM
Very good experience with the shipping company. This is the second time I have used them. My only issue was the company informed me that my SUV would arrive early to the destination by 2 days so I arranged for someone to take a day off from work to wait for the arrival. After the arrival time passed by a couple hours I called the company and after putting me on hold for 15 minutes they told me that the SUV would not arrive until the two days later. I don't know what happened but there was a lack of communication from the company.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1024392
Quote or Order Cost:
$1466

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 8/24/2016 2:37:00 PM
** Call FELICIA @ (602) 428-6872 on her direct line from 6-3pm PST or text her anytime , felicia@autoshippinggroup.com ** Auto Shipping Group is A+ Rated and Accredited with Better Business Bureau ** Military and Student Discounts Available **