Company Response Review Report Review
Damaged Break Line

Eric Scott Submitted this review about Auto Shipping Group LLC
Review made Live: 5/27/2016 2:03:00 PM
My break line was damaged at the time of drop off. And no one gave a damn. My car was due to be delivered on a Friday, but received a call saying the driver would be delivering a day early. I agreed to the early delivery without me being available for receiving my vehicle. The driver was at the wrong address for the delivery and wanted to leave my car at the wrong address, so he could get to his other deliveries. Plus, he could not get my car to start to release the emergency breaks and some how he broke my break line. I called the owner of Arizona Transport to complain and he told me that my call to him did not constitute a emergency and he could not help me. I would not use or recommend this company to anyone.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Arizona
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1022918
Quote or Order Cost:
$1009

Car Condition
  • Vehicle was damaged
Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 5/27/2016 7:11:00 PM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL, TEXT OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY GOING ON 10 YEARS NOW! A+ ACCREDITED! Eric, Well I haven't heard anything about the damages, even when I checked in with you about delivery. So I had no idea to even pull the insurance information for you. I wish you would have said something. Sorry that they are not willing to help with anything.