Unprofessional company, would not recommend. Poor customer service.

Unhappy Customer Submitted this review about Auto Shipping Group LLC
Review made Live: 3/11/2016 3:36:00 PM
Called 3/7/16.Greg quoted $900.Rec'd order via email 3/8 & gave credit card for deposit. 3/10 got email from him said misquoted rate,now $1,050.Understand made mistake,but shouldn't be @ customer cost.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/11/2016 9:34:00 PM
**GREG BAILEY (360) 464-2584 greg@autoshippinggroup.com*** Laura...I certainly understand your dismay, we try to quote each route as best we can. In your case we still had Five Days until your earliest pickup date. Plenty of time to continue looking for a Carrier for the $900.00 quoted rate. We keep a credit card number on file for admin/broker fees, which we did in your case. No charge was made to your card at anytime and is not until the day of pickup. In fact I placed you directly on one of our carriers for $925.00 total. $25.00 more than the quoted rate on your exact pick up date. We took no payment whatsoever on your transport while you incurred a price increase of $25.00 which you could have said no to. We work hard to get you on the truck for our quoted rate...when we can't... we remedy the situation the best we can. I believe we did so here. Greg