Company Response Review Report Review
damage

Joe Dazzo Submitted this review about Auto Shipping Group LLC
Review made Live: 12/10/2015 3:03:00 PM
Julie was nice and auto shipping group was easy to set up to get my cars transported. I did have damage on my Van when I received it. It was raining and the van was very dirty. I noticed the damage when I took it home. I contacted Unified auto trans and they will not cover the damage on my van. This is bad business. People beware if you get UNIFIED AUTO TRANS out of Downey Ca, DO NOT TAKE THEM REQUEST A DIFFERENT COMPANY. Bottom line, Julie was super nice but Unified auto trans was a mistake.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11090922
Quote or Order Cost:
$2000

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 12/12/2015 3:01:00 AM
JULIE JOHNSTON 602-428-6878 JULIEJ@AUTOSHIPPINGGROUP.COM Joe it was a pleasure meeting you and working with you. You did not inform me there was damage to the vehicle and am just now hearing about it. We have contacted the carrier's owner to assist you in resolving the matter. I need to find out the details. This is a good company and we have not had trouble with them. I will contact you about this. Sincerely, Julie