Company Response Review Report Review
Deposit

Brian Davis Submitted this review about Andrew Auto Transport
Review made Live: 12/17/2015 6:06:00 PM
Please be careful when using this company. This industry bomards you with solicitations. They have you sign an agreement right away that states if you use another company you forfeit your deposit. It is confusing if you are not use to this business. Long story short. I lost 169.00 in less than 12 hours by cancelling my agreement which is voided if you chose another company....This is the only time I have ever tried to ship a vehicle and was only going 400 miles... The right thing to do would have been to charge me the processing fees of 20.00 if they are at fault which is still not a good practice but I could live with that.....
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10216
Quote or Order Cost:
$500

Company Response
brian andrew desind from Andrew Auto Transport Submitted this response.
Response Date: 12/21/2015 1:34:00 PM
Brian, you hired two companies, and made two deposits, and broke both contracts sir. I'm a friend to you if you need anything going forward but rules are rules sir, and because you hired two companies and when we worked on the order you cancelled before a driver could pick it up.