Company Response Review Report Review
ZERO STARS, AS IN LESS THAN 1

TIM HAMLETT Submitted this review about AmeriFreight Car Shipping
Review made Live: 5/26/2016 12:48:00 PM
LET ME CLARIFY, THE RATING IS ZERO STARS, AS IN LESS THAN 1... LECIA WAS STUBBORN, HARD TO SPEAK WITH (TOO MUCH JARGON), HID BEHIND THE APPARENT TYPO ON THE EMAIL ADDRESS DESPITE MANY ATTEMPTS TO CORRECT THE APPLICABLE CONTACT EMAIL. I HAD TO "PROVE" A POINT BY REPRODUCING AN EMAIL FROM THE PAST.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1501526178-IT
Quote or Order Cost:
$1200

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 5/26/2016 9:32:00 PM
We apologize for any inconveniences this customer experienced during the shipping process. We believe that steady communication with out clients is of the utmost importance. Occasionally, errors occur where incorrect contact information is written down, causing a delay in phone calls or emails to customers. We will use this as a learning experience and strive to bring better communication to our customers in the future.