Company Response Review Report Review
Bait and switch Fraud and Rude

Terry Thomas Submitted this review about All Star Direct Auto Shipping
Review made Live: 2/18/2016 2:34:00 PM
I wish that I would have listen to the comments on these people. My mother is dying of cancer and I told then that, I was gave a price of 649
and a pick up date. I got a call after trying to call them 14 times and was told that I would never get that price and I have to pay 1200. I paid it because I needed my car. My car did make it to its destination I pray for them. They need to locked up. Don't use them..........you been warned.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
159153-wv
Quote or Order Cost:
$649

Company Response
Lisa Cooper from All Star Direct Auto Shipping Submitted this response.
Response Date: 2/18/2016 3:09:00 PM
To clarify Mr.Thomas's vehicle is large SUV Lincoln Navigator. Despite the quotes carriers quoted for the job they wanted $800, which was the final price, not $1200 as he claims. Further, because we wanted to satisfy the customer, as we do every customer, we gave the driver additional money from our company to the carrier in order to get his large SUV picked up. There were no surprises and Mr. Thomas agreed to the $800. He admitted to us after calling all the other companies this was the lowest price in the industry by far for such a large SUV going from Stockton, CA to GA, clear across the country. We really are offended by his review, after not only haggling with the driver to get lowest price possible but also contributing company money to get his car picked up. Shame on you Mr. Thomas!