Using Transport Reviews: How To Pre-Populate Customer Survey Forms

Transport Reviews wants to help companies make getting reviews more simple. So in order to save your customer's time we allow companies to pre-populate some forms elements on our Add Review Survey Form with data. This will allow your company to send out links to customers with information built into the link so when the customer clicks the link they are taken to the Survey Form and many fields will already have their data on the form.

Please note that as of this time Transport Reviews does not provide technical support for using this feature other than the documentation found below.

Steps

1. Find your companies "Add Review URL". This is the URL that appears in the web address bar when you are viewing the survey form for your company. It will appears like: https://manage.transportreviews.com/addreview/?intCompanyID=4857
2. Include the name=key values that you want to include for the customer at the end of the URL. The format is: &Name=Value

   Name	Accepted Values and Notes
   Name	Customer Name
   Email	Customer's valid email address
   Phone	Customer phone number - Preferred format (###)###-####
   OrderId	Order Number
   Cost	Must be Integer (Whole Number) Example: 595
   OriginState	Provide valid two letter state code. Example Ohio = OH
   DestState	Provide valid two letter state code. Example Washington DC = DC
   TruckType	Valid Responses are: open, enclosed or driveaway. No other responses accepted.
   PrimaryContact
   SecondaryContact

   An Example would be: https://manage.transportreviews.com/addreview/?intCompanyId=4857&Name=Developer&Email=John@Developer.com&OriginState=OH&DestState=CA