Company Response Review Report Review
Above and Beyond

Stacey Submitted this review about AutoStar Transport Express
Review made Live: 2/4/2022 4:20:00 PM
This company made sure they did all they could to get my vehicle to me from AL to CA during the New Years' holiday. Trying to find a driver was very difficult during this time as most people have plans with family and friends. Although, I received my car a week past the time I initially wanted it, they kept me updated on what was going on and why there was a delay. Despite the delay, I would still use this transportation team again because of their excellent customer service.
Shipment Details
Origin State:
Alabama
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1373711-PS
Quote or Order Cost:
$1350

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/5/2022 8:59:00 PM
From Juan Acosta (888) 802-8250 Ext. 2260: Hi Stacey! Thank you for taking your time to share you experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks