Tony, we’re overjoyed to hear you speak of the exceptional service you received from Jackie and our Carrier partners. Auto Shipping rates can certainly appear to be quite an enigma to shippers. This is largely because it’s a bidding-based industry which means at any given moment there are numerous variables affecting the current market price for carriers. Our brokers are trained both to assess the market accurately and to ensure they are able to negotiate the best possible rates for our clients when the market becomes volatile. Couldn’t be happier to have had the opportunity to provide you with a flawless shipment from beginning to end.